Shipping Policy

A legal disclaimer

Shipping Policy for Ojasa Herbal Cosmetics
//Effective Date: 7/04/2025

At Ojasa Herbal Cosmetics, we are committed to delivering your orders for our natural cosmetic products in a timely and efficient manner. Please review our Shipping Policy below.

1. Order Processing

Processing Time: Orders are processed within 1-2 business days after payment is confirmed.
Order Confirmation: You will receive an email confirmation once your order has been placed successfully.

2. Shipping Options

We offer the following shipping methods:

Standard Shipping: Estimated delivery within 5-7 business days
Express Shipping: Estimated delivery within 2-3 business days

Shipping times may vary depending on your location and courier services.

3. Shipping Charges

Standard Shipping: Free shipping on orders of 5 products or more.
Express Shipping: Charges are calculated at checkout based on your location.

4. Delivery Locations

We currently ship to:

Domestic Locations: All major cities and regions across India
International Locations: Selected countries. International shipping rates and delivery times may vary.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment in real-time.

6. Packaging

Our products are securely packaged to ensure they arrive in perfect condition.
We use eco-friendly packaging materials wherever possible.

7. Shipping Delays

While we strive to meet delivery timelines, unforeseen delays may occur due to:

Natural disasters or extreme weather conditions
Courier service issues

If your shipment is delayed, we will notify you promptly and work to resolve the issue.

8. Damaged or Lost Shipments

Damaged Products: If your order arrives damaged, please contact us within 24 hours of delivery with photos of the damaged items and packaging.
Lost Shipments: If your package is lost in transit, we will assist you in resolving the issue with the courier service.

9. Contact Us

For shipping inquiries or assistance, please contact:
Ojasa Herbal Cosmetics
📧 Email: ojasacosmetics@gmail.com
📞 Phone:+91 88558 36606