Refund Policy

Return & Refund Policy for Ojasa Herbal Cosmetics

At Ojasa Herbal Cosmetics, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

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1. Return Timeframe

Returns must be requested and initiated within 24 hours of receiving your order.

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2. Return Shipping

We offer free return shipping for all eligible items within the return window.

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3. Condition of Returns

Only products that are unopened, unused, and in original packaging will be accepted for return. All returned items are subject to inspection and approval by our quality team before a refund is issued.

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4. No Restocking Fees

We do not charge any restocking fees on approved returns.

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5. Exclusions

Items marked as final sale, used, or tampered with are not eligible for returns or refunds due to hygiene and safety reasons associated with cosmetic products.

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6. How to Request a Return

To initiate a return, please contact our customer service team within the allowed timeframe:
📧 Email: ojasacosmetics@gmail.com 

📞 Phone: +91 88558 36606
 

Please include your order number and reason for return.

Thank you for choosing Ojasa Herbal Cosmetics. We’re here to ensure you feel confident and cared for with every purchase!